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ProBikeKit Reviews

4.9

(Rated by 1883 users)

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Overall Rating

4.9

Base on 23 Reviews

Ratings by Feature

Price & Quality
4.8
Good Value
4.7
Customer Service
4.7
Shipping & Delivery
4.6
Return Policy
4.3

Recent Customer Reviews (23)

Wayne Xie

Mar 27, 2023

Helpful sizing guidesThe sizing guides and fitting tips on the product pages are very useful. It helped me find gear that fits me perfectly.

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Isidro Williams

Mar 27, 2023

Lightweight wheelsThe Campagnolo Bora wheels are ultra-light yet stiff and aerodynamic. They've sliced seconds off my times and made climbing feel effortless.

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Lily Bevan

Mar 27, 2023

That kind of service is a real plus!What stands out is the quality of the customer service. I've had a few questions about sizing and tech specs, and the support staff have always responded promptly with helpful answers. They seem genuinely knowledgeable about cycling gear, so I trust their recommendations. That kind of service is a real plus.

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Maurice Ailleboust

Mar 27, 2023

Durable bike bagsThe Scicon bike bags are well-made from water-resistant material and have lots of protective padding. They've kept all my gear safe on cycling trips.

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Gabrielle Fernandez

Mar 24, 2023

Everything I've gotten has exceeded my expectations!I've bought a bunch of gear from this retailer and have always been impressed with the quality. The clothing is comfortable and durable, the components are smooth and responsive, and the accessories are practical yet stylish. Everything I've gotten has exceeded my expectations.

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Tim Lang

Mar 24, 2023

Top brands!It's wonderful to find a retailer that stocks renowned cycling brands. I know I'm getting high-performance gear.

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Adelbert Sebeök

Mar 22, 2023

Comfort and safety!Helmets, eyewear and gloves boost comfort and safety.

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Phyllis Black

Mar 21, 2023

Excellent quality jerseysThe Santini jerseys I bought are made of high-performance fabric that wicks away moisture and keeps me comfortable on long rides.

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Eduarda Castro

Mar 21, 2023

That saves me a lot of time and effort!Like that the website makes it easy to compare different products. That saves me a lot of time and effort. The images and videos also help in making a choice.

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Bruce Sargent

Mar 21, 2023

It's great to find a one-stop shopWhat I like most is the range of prestigious brands the retailer carries. As a cycling enthusiast, I really value high-performance equipment from companies like Shimano, Campagnolo and Continental. It's great to find a one-stop shop that stocks gear from all the top brands.

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ProBikeKit Pros & Cons

Pros

Product Availability: ProBikeKit offers a wide range of cycling gear and accessories from well-known brands like Shimano, Campagnolo, and Continental.

Good Prices: The store is known for its competitive pricing, with frequent discounts and special offers.

Helpful Sizing Guides: The website provides useful sizing guides and fitting tips, which can help customers find the right gear.

Wide Product Range: Cycling Gear: Components, accessories, clothing, tires, and tubes from top brands like Shimano, Campagnolo, and Continental.

Competitive Pricing: Offers significant discounts on various products, such as the Knog Blinder Mini Niner Front Light (on sale for $13.99) and the Goodyear Escape Ultimate Tubeless MTB Tyre (on sale for $26.99).

Customer Service: Known for its helpful sizing guides and fitting tips on product pages, which have been praised for their usefulness.

Prompt and knowledgeable customer service, with staff who are genuinely knowledgeable about cycling gear.

Shipping Options: Standard Delivery: From $9.99. Worldwide Express Delivery: Available from $17.99. Free Shipping: On all orders over $175.

Return Policy: Allows returns within 14 days of delivery. Refunds return shipping expenses for damaged, faulty, or incorrect items.

Quality Products: Products like the Campagnolo Bora wheels are described as ultra-light, stiff, and aerodynamic, which have sliced seconds off times and made climbing feel effortless.

One-Stop Shop: Carries a range of prestigious brands, making it a convenient one-stop shop for cycling enthusiasts.

CONS

Customer Service Issues: Many customers have reported poor customer service, including unhelpful support staff and long delays in resolving issues.

Shipping Problems: There have been complaints about inconsistent and slow international shipping, with some orders taking months to arrive and others being lost in transit.

Return Policy Issues: Some customers have experienced difficulties with returns, including delays and incorrect refunds.

Quality Control Concerns: There have been instances where the wrong items were shipped, and the company's response to these issues was inadequate.

ProBikeKit Features and Benefits

Features

Product Availability

Offers a wide range of cycling gear and accessories from well-known brands like Shimano, Campagnolo, and Continental.

Competitive Pricing

Known for competitive prices, frequent discounts, special offers, and significantly lower prices compared to local stores, e.g., Conti GP4000s at half US price.

Helpful Sizing Guides

Provides useful sizing guides and fitting tips to help customers find the right gear.

Wide Product Range

Includes components, accessories, clothing, tires, and tubes from top brands like Shimano, Campagnolo, and Continental.

Customer Service

Features helpful sizing guides, prompt and knowledgeable staff who are genuinely knowledgeable about cycling gear.

Shipping Options

Standard delivery from $9.99, worldwide express delivery from $17.99, and free shipping on all orders over $175.

Return Policy

Allows returns within 14 days of delivery and refunds return shipping expenses for damaged, faulty, or incorrect items.

Quality Products

Offers high-quality products like Campagnolo Bora wheels that are ultra-light, stiff, aerodynamic, slicing seconds off times and making climbing effortless.

One-Stop Shop

Carries a range of prestigious brands, making it a convenient one-stop shop for cycling enthusiasts.

ProBikeKit Reviews

Payment Methods

Payment Methods

Payment Methods

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Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (23)

Wayne Xie

Isidro Williams

Lily Bevan

Maurice Ailleboust

Gabrielle Fernandez

Tim Lang

Adelbert Sebeök

Phyllis Black

Eduarda Castro

Bruce Sargent

ProBikeKit Pricing

Knog Blinder Mini Niner Front Light

Goodyear Escape Ultimate Tubeless MTB Tyre

Standard Delivery

Worldwide Express Delivery

Free Shipping Orders

Payment Methods

Accepted Payment Options:

Credit/Debit Cards

PayPal

Payment Process

Refund Information

ProBikeKit Pros & Cons

Pros

CONS

ProBikeKit Features and Benefits

Features

Product Availability

Competitive Pricing

Helpful Sizing Guides

Wide Product Range

Customer Service

Shipping Options

Return Policy

Quality Products

One-Stop Shop

ProBikeKit Frequently Asked Questions